This Privacy Policy explains how ISOL Sport collects, uses, stores, and protects your personal information when you visit our website, contact us, request quotations or samples, place orders, or otherwise use our services.

By using our website or services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. We may collect personal information that you voluntarily provide, including your name, company name, email address, phone number, shipping address, and other information you provide when contacting us or placing an order.

2. We may automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, operating system, referring website, pages visited, and usage data through cookies and similar technologies.

3. We use your personal information to:

   • Process quotations, sample requests, and orders.

   • Manufacture and deliver products.

   • Process payments and issue invoices.

   • Communicate regarding your inquiries and orders.

   • Provide customer support.

   • Improve our products, website, and services.

   • Prevent fraud and unauthorized activities.

   • Comply with legal and regulatory obligations.

4. We process personal information only where we have a lawful basis to do so, including your consent, the performance of a contract, compliance with legal obligations, or our legitimate business interests.

5. We do not sell your personal information. We may share your information only with trusted service providers, including payment processors, shipping companies, freight forwarders, website hosting providers, IT service providers, and professional advisers, solely to the extent necessary to provide our services or comply with legal obligations.

6. If we transfer personal information outside the European Economic Area (EEA), we will implement appropriate safeguards in accordance with applicable data protection laws, including approved contractual safeguards where required.

7. We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

8. We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or storage is completely secure.

9. Our website may use cookies and similar technologies to improve functionality, analyze website performance, remember user preferences, and enhance your browsing experience. Where required by law, we will request your consent before placing non-essential cookies on your device.

10. Depending on your location and applicable law, you may have the right to:

• Access your personal information.

• Correct inaccurate information.

• Request deletion of your personal information.

• Restrict or object to certain processing activities.

• Request a copy of your personal information in a portable format.

• Withdraw consent where processing is based on consent.

• Lodge a complaint with the relevant data protection authority.

11. Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws, including the right to know what personal information is collected, request deletion or correction of personal information, and exercise applicable opt-out rights where required by law. ISOL Sport will not discriminate against individuals for exercising their privacy rights.

12. Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

13. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

14. We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or data processing practices. The updated version will become effective upon publication on our website.

15. If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the contact information provided on our website.